This personal information and privacy policy (the "Privacy Policy") was last amended on October 5, 2017.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY USING OR ACCESSING THIS WEBSITE OR USING THE SERVICES THEREIN, YOU AGREE TO THESE TERMS AND CONDITIONS OF USE.

Candor Connect Inc., an Alberta corporation ("Candor"), owns, operates and provides services through this website, portions of other web content, and/or a mobile device application through which you have accessed these Terms of Use (collectively, the "Site"). By visiting, using and/or submitting information to the Site, you agree to be bound by the terms and conditions of these terms of use (the "Agreement") You are also encouraged to review Candor's privacy policy (the "Privacy Policy") available here. The Agreement is binding on all users of the Site. Candor may amend this Agreement at any time by posting a new agreement in place of this one. These amendments may include, without limitation, adding to, deleting from or modifying any of the provisions in this Agreement. Candor will post notice that the Agreement has been amended on its main website located at www.CandorConnect.com for a period of 30 days. The amended agreement will automatically be effective when posted. Your continued use of the Site following the posting of the amended agreement and the posting of such notice will mean you accept the terms of this Agreement as amended.

Adult Users Only

This Site is not intended for children under 18 years of age. If you are under 18, you are expressly prohibited from using this Website and will not be afforded access to any features of this Site that allow for you to provide information to Candor or to share information with other users of this Site.

License

Provided you maintain full compliance with this Agreement at all times, you are granted a non-exclusive and non-transferable license to use and access the features of the Site.

Non-compliance with this Agreement will result in immediate suspension of the license to use and access the features of the Site, and may result in immediate suspension of the license to use and access any portion of the Site. Candor reserves the right, at its sole discretion, to deny further or continuing access to the Site to any visitor.

Personal Information and Safety

The nature of this Site promotes the sharing of personal information by users with others, including other users. Candor cannot and does not assure that it is safe for you to have direct contact with other users of this Site. You agree to exercise extreme caution before sharing personal identifiable information with or meeting other users of the Site. Technological developments make it possible for users of the Internet to obtain personal information about, and locate other users, with very little other information. If you believe that any user of this Website is harassing you or is otherwise using personal information about you for unlawful purposes, we encourage you to first inform local law enforcement and then to contact us via email at hello@candorconnect.com so that we may take action to block further use of the Site by any user for improper purposes.

YOU AGREE THAT CANDOR IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER OF THE SITE AND IS NOT LIABLE (DIRECTLY OR INDIRECTLY) FOR ANY LOSSES OR DAMAGES WHATSOEVER ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE WEBSITE.

By accessing the Site, you agree to use any personal information provided to you by other users of this Site in a lawful and responsible manner. You further agree that you will not use personal information about other users of this Site for any reason without the express prior consent of the user that has provided such information to you.

Terms Related to Additional Services Purchased Through the Site

In addition to the terms provided below, the entirety of these terms of use apply to any additional paid services accessed through the Site. Material contained on this Site is the copyright © of Candor, or is used with permission under license. No portion of any materials provided through the Site may be reproduced mechanically, electronically, or by any other means, including photocopying, without written permission of the publisher. It is illegal to copy any written materials provided through the Platform, post such materials to a website, or distribute them by any other means without permission from the publisher.

The general contents of the Site and of any materials provided by Dr. Tim Lazaroff through the Site or Platform are for educational and informational purposes. The materials are not meant as a substitute for professional medical or psychiatric advice or counselling. There is no guarantee that anyone following these techniques, suggestions, tips, ideas, or strategies will become successful. By accessing the services provided through the Platform, users indemnify and hold harmless Candor and its employees, consultants, directors and officers from any liability. Candor specifically disclaims any and all liability for any claims or damages that may result from providing the information or services available on the Site or the information it contains, including any web sites linked and maintained by third parties.

NOTWITHSTANDING ANYTHING ELSE IN THESE TERMS OF SERVICE, CANDOR MAKES NO WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, OF USEFULNESS, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION PUBLISHED OR MADE ACCESSIBLE ON THE SITE.

Candor cannot be held responsible for helping you manage a crisis using online resources. Candor does not act as a crisis centre. If you are experiencing an emotional crisis (intense feelings of distress), emergency or life threatening situation, please contact 911.

Candor will take reasonable efforts to protect and maintain the confidentiality of the data and information provided by users through the Site in the use of all counseling services offered through the Site. In addition to these terms of use, please read our Privacy Policy, available here.

Candor reserves the right to decline the use of our service or suggest alternative support for any reason, including if we feel that we cannot support you due to the nature of your problem, or our client lists being full. Abusive or threatening behavior by users may result in the termination of service without refund, and the user being liable for the full cost of such service.

Candor shall have neither liability nor responsibility to anyone with respect to any loss or damage caused, or alleged to be caused, directly or indirectly by the information contained in this material beyond the amount you paid, if any, for use of products and or services available on the Site.

Fees and Payment

Access to certain areas of the Site may be subject to certain fees. Candor may, in its sole discretion and by providing notice on the Site, change the fees for access to such areas of the Site including individual features and services of the Site. If Candor notifies you of new fees or changes to the fees for an existing services, then you agree to pay all fees and charges specified and all applicable taxes for your continued use of the applicable service.

Candor will bill you through an online account for use of paid features accessed through the Site. You agree to pay all charges you subscribe for on the Site using this online account. Candor may correct any billing errors even if payment has already been requested or received. You agree to maintain current, complete and accurate information for your billing account at any time you have a subscription.

Automatic Subscription Renewal

Your subscription for the paid services offered by the Site will continue indefinitely until cancelled by you. After your initial subscription, and again after any subsequent subscription, your subscription will automatically continue for an additional equivalent period, at the price agreed to when subscribed. You agree that your account will be subject to this automatic renewal feature. If you do not wish your account to renew automatically, or you want to change or terminate your subscription, please log in and go to the Account page. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term and your subscription will not be renewed thereafter. Subscribers are not eligible for a refund of any portion of the subscription fees paid for a current subscription period.

By subscribing to paid features, you authorize Candor to charge your credit card, debit card or other payment method at such time and again at the beginning of any subsequent subscription period, including any sales or similar taxes imposed on your subscription payments. If Candor does not receive payment for any current subscription, you agree that Candor may suspend or terminate your subscription and continue to attempt to charge your payment method provider until payment is received (and upon receipt of payment, your account will be activated and your new subscription commitment will begin as of the day payment was received).

Privacy

Subscribers may be asked to provide personal information to the Site. By providing information to the Site you acknowledge that this information may be publicly accessible. We are not responsible for protecting or for failing to protect the privacy of electronic mail or other information transferred through the Internet or other network used. For more information, see Candor's Privacy Policy.

Security

Candor uses standard technological security efforts to safeguard the confidentiality of your personal information. However, you acknowledge and agree that applications and systems made for use over the Internet are inherently insecure against targeted electronic attacks, and Candor cannot and does not guarantee that any personal information provided will not be accessed by third parties, or will not become public under any circumstances. Candor has no obligations or liability to you for any breach of its security measures as a result of such an electronic attack.

You must maintain the security of any password created by you or issued to you. You agree that Candor shall not be liable for any loss that you may suffer as a result of the authorized or unauthorized use of your password by a third party. You agree to immediately notify Candor of any unauthorized use of your password, any violation of this Agreement, or any other breach of security known to you in connection with any information on the Site.

Unique Profile

You agree to create only one unique profile. In addition, in order to maintain the integrity of the Site, by joining, you agree that the use of the Site shall be for legitimate relationship-seeking purposes. From time to time, we may create test profiles in order to monitor the operation of our services.

Commercial Use Prohibited

This Site is for personal use only and may not be used in any commercial context. Organizations, companies and/or businesses may not join and use the Site for any purpose. Candor reserves the right to take appropriate legal action including civil, criminal or injunctive relief against any person or persons involved in illegal or unauthorized use of the Site.

Links to Third Parties

Links to other Internet websites which are provided on the Site are provided as a courtesy and you may only use them at your sole risk. The suitability, safety, accuracy, integrity and legality of any information, content, products or services available through any such links are not verified by Candor. Candor is not responsible for any such information, content, products or services. The posting of any link does not mean Candor agrees with any information, content, products or services available from or through any such links.

Warranty Disclaimer

THIS SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND IS USED BY YOU AT YOUR SOLE RISK. EXCEPT AS OTHERWISE EXPLICITLY PROVIDED HEREIN, CANDOR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS CONCERNING THE WEBSITE, INCLUDING ANY AND ALL WARRANTIES AND CONDITIONS OF DESIGN, MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE, PERFORMANCE AND ANY AND ALL WARRANTIES AND CONDITIONS THAT MIGHT OTHERWISE ARISE DURING THE COURSE OF DEALING, CUSTOM OR TRADE USAGE AND THOSE WHICH MAY BE IMPLIED BY STATUTE.

THE WEBSITE MAY CONTAIN BUGS, ERRORS, PROBLEMS, VIRUSES AND OTHER LIMITATIONS. CANDOR ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY SUCH BUGS, ERRORS, PROBLEMS, VIRUSES OR OTHER LIMITATIONS.

Limitation of Liability

UNDER NO CIRCUMSTANCES WILL CANDOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OR ANY INJURY INCURRED OR SUFFERED BY YOU WHICH MAY ARISE IN CONNECTION WITH YOUR USE OF THE WEBSITE, WHETHER OR NOT CANDOR WAS TOLD OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR INJURY AND INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE WEBSITE. 

YOU SPECIFICALLY ACKNOWLEDGE THAT CANDOR SHALL NOT BE LIABLE FOR USER GENERATED CONTENT OR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM SUCH USER GENERATED CONTENT AND THIRD-PARTY CONDUCT RESTS ENTIRELY WITH YOU.

IN ALL OTHER CIRCUMSTANCES, CANDOR'S TOTAL AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY, HOWEVER ARISING, WILL BE LIMITED TO $10.00 (CDN) OR THE FEES THAT YOU HAVE ACTUALLY PAID TO CANDOR, WHICHEVER IS HIGHER. THIS LIMITATION WILL APPLY TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS AND OTHER TORTS, NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

Indemnity

You agree to indemnify Candor, its employees, officers, directors, agents and partners harmless from any and all claims and demands, including reasonable attorney fees, made by anyone due to or arising in connection with your use of the Site, including any services available on the Site or your violation of this Agreement.

Governing Law

Your use of this Site is governed by the laws of the Province of Alberta and the laws of Canada otherwise applicable therein. You agree that any legal action or proceeding between you and Candor which in any way concerns this agreement or the use of this Site or the relationship between the parties in connection with the same will be brought exclusively in the courts of Alberta.

Communications

You agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the Site, such as administrative notices and service announcements or changes, or emails containing commercial offers, promotions or special offers from us or third party partners.

Notice

Any notice, direction or other communication given regarding the matters contemplated by this Agreement must be in writing and sent and addressed to Candor by personal delivery, courier or email at:

Address: Candor Connect Inc.
46 Cougar Ridge Landing SW
Calgary, Alberta
T3H 0X8
Email:hello@candorconnect.com

A notice is deemed to be given and received by Candor: (i) if sent by personal delivery or same day courier, on the date of delivery if it is a business day and the delivery was made prior to 4:00 p.m. Calgary time and otherwise the next business day; (ii) if sent by overnight courier, on the fifth business day following delivery of the notice to the courier; or (iii) if sent by email, on the business day following the date of confirmation of transmission of the originating email.

A notice is deemed to be given and received by you on the sending of the email. You will be deemed to have received the email even if it is undelivered. If your email address changes, you are responsible for updating your email address in your account settings. Further, you are responsible to ensure that your email account and email address are functioning at all times. You will bear all risks for failure to comply with the foregoing. 

Severability

If any term or condition of this Agreement or the application thereof to any party or circumstance is held to be invalid or unenforceable to any extent, the remainder of this Agreement and the application of such term or condition to a party or circumstance other than those to which it is held invalid or unenforceable will be enforceable to the fullest extent permitted by law.

No Waiver

Candor's failure to insist upon or enforce strict compliance with any provision of this Agreement may not be construed as a waiver of any provision or right of the same or different type in the future.